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TECHNICAL SUPPORT
OUR ASSISTANCE
TECHNICAL SUPPORT
OUR ASSISTANCE
CONNECTED WITH THE SEI LASER WORLD
SEI Laser is always in contact with its customers and guarantees a prompt, personalised response: our specialised technical team is located throughout the world thanks to its branches and dealers.
The company, in fact, focuses on the continuous, permanent training of its technicians with instruction on new laser systems and updating courses on systems already installed.
SEI Laser places the same focus on the technical team of its customers, preparing them, assisting them and certifying them. The updating courses are scheduled regularly throughout the year to ensure that the laser systems are used in a professional way.
LONG LIFE PROGRAM
LONG LIFE PROGRAM
Our know-how is at your disposal because scheduled maintenance is a source of savings in the long term
Our know-how is at your disposal because scheduled maintenance is a source of savings in the long term
INTELLIGENT ASSISTENCE
INTELLIGENT ASSISTENCE
Each customer is unique: for this reason our assistance changes accordingly
REMOTE DIAGNOSIS: SEI Laser guarantees immediate technical assistance via remote control software: all that is needed is a simple Internet connection to check the status of the system, analyse the problem and schedule the maintenance service.
The assistance team connects to the customer’s desktop via TeamViewer
TELEPHONE ASSISTANCE: incoming telephone calls are handled immediately by our team, who hand them over to the different technicians depending on the customer’s needs and the technical features of the problem.
ON-SITE ASSISTANCE AT THE CUSTOMER’S COMPANY: if the customer’s problem cannot be handled remotely, our technicians will provide prompt assistance at the customer’s sites.
SEI S.P.A.
Global Operations Headquarters, Italy
Via R. Ruffilli, 1
24035 Curno (BG) Italy
Ph. +39 035 4376016
info@seilaser.com
www.seilaser.com
SEI S.p.A.
Production Base
Via San Cassiano, 2
24030 Mapello (BG) Italy
T.+39 035 4376016
info@seilaser.com
SEI Laser Converting
Via Praz dai Trois, 16
33030 Buja (UD) Italy
T. +39 0432 1715827
F. +39 0432 1715828
info@seiconverting.it
SEI Deutschland Gmbh
Moosweg 9
D-82386 Huglfng Germany
T. +49 8802 913600
T. +49 8802 913600
info@seilaser.de
SEI Laser France
Le Korner
17 Rue du Prof. Jean Bernard
69007 Lyon France
T. +33 4 37 70 48 93
france@seilaser.com
Hotline
0575-83933766
info@seilaserasia.com
Address
No.128,Zheduan Road,Pukou Development,Shengzhou,Zhejiang,China
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SEI S.P.A.
Global Operations Headquarters, Italy:
Via R. Ruffilli,
24035 Curno (BG) Italy
Ph. +39 035 4376016
info@seilaser.com
www.seilaser.com
SEI Laser Converting
Via Praz dai Trois, 16
33030 Buja (UD) Italy
T. +39 0432 1715827
F. +39 0432 1715828
info@seiconverting.it
SEI Laser France
Le Korner
17 Rue du Prof. Jean Bernard
69007 Lyon France
T. +33 4 37 70 48 93
france@seilaser.com
SEI S.p.A.
Production Base
Via San Cassiano, 2
24030 Mapello (BG) Italy
T.+39 035 4376016
info@seilaser.com
SEI Deutschland Gmbh
Moosweg 9
D-82386 Huglfng Germany
T. +49 8802 913600
T. +49 8802 913600
info@seilaser.de
Hotline
0575-83933766
info@seilaserasia.com
Address
No.128,Zheduan Road,Pukou Development,Shengzhou,Zhejiang,China
Follow Us
Scan QR code to follow us
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